MotR
Back to home

Legal

Terms & Conditions

Last updated: August 2026

Key points: MotR Secure subscriptions renew automatically until cancelled. Customers remain responsible for ensuring their vehicle is appropriately insured. GPS tracking assists with vehicle monitoring and recovery but cannot guarantee recovery of a stolen vehicle. Stripe securely processes all payments, and refunds are considered in accordance with UK consumer law.

Operator identity

These Terms are issued by HELPYR LTD, trading as MotR.

Company No. 17109208 · ICO Registration No. ZC238835 · Registered in England and Wales. Contact: contact@motr.uk.

contact@motr.uk

Acceptance of these Terms

By accessing or using MotR and MotR Secure, you agree to these Terms & Conditions. If you do not agree, please do not use the services.

MotR Services

MotR provides vehicle management tools including MOT and tax reminders, vehicle history, mileage and expense tracking, digital document storage, and AI-assisted insights. Vehicle data is provided for informational purposes and is sourced from official UK sources.

MotR Secure Services

MotR Secure provides GPS tracking and vehicle security monitoring. GPS tracking assists with vehicle monitoring and recovery but cannot guarantee recovery of a stolen vehicle. Installation should be carried out according to supplied instructions or by an approved installer where applicable.

Customer Responsibilities

You are responsible for providing accurate information and for ensuring your vehicle is appropriately insured. You must only use MotR Secure on vehicles you own or are authorised to monitor, and comply with all applicable UK privacy and GPS tracking laws.

Subscription Billing

MotR Secure subscriptions renew automatically until cancelled. Stripe securely processes all payments. Pricing and plan details are shown at checkout.

Cancellations

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period unless otherwise stated.

Refunds

Refunds are considered in accordance with UK consumer law. Please contact support with your order number if you believe a refund is due.

Full Vehicle Report – Experian Data Guarantee

Certain Full Vehicle Reports may include vehicle-history data supplied by Experian and may be eligible for an Experian data guarantee, subject to the applicable Experian Data Guarantee Terms and Conditions.

Where a guarantee applies, it is provided by Experian and not by HELPYR LTD or MotR. Eligibility, cover, exclusions, claim requirements and any maximum claim value are governed by Experian's own terms.

The vehicle history check must be purchased before the relevant vehicle is purchased for the guarantee to apply. The guarantee applies to the purchaser of the eligible vehicle history report, subject to Experian's terms. Any claim under the guarantee is handled directly in accordance with Experian's Data Guarantee Terms and Conditions.

Limitation of Liability

MotR is provided on an "as is" basis. To the fullest extent permitted by law, MotR is not liable for vehicle damage, loss, or the failure to recover a stolen vehicle. GPS tracking assists recovery but does not guarantee it.

Changes to Services

We may update or modify our services and these Terms from time to time. Material changes will be communicated where appropriate, and continued use constitutes acceptance of the updated Terms.

Governing Law (England & Wales)

These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms, please contact our support team.

support@motr.uk

Questions regarding these Terms can be sent to support@motr.uk.